Technical Support

Our reagents come directly from the laboratories of academic researchers. Our product pages present technical characteristics and usage recommendations for each material, as specified by the providing investigator. We also list journal references describing a reagent’s characterization and different applications.

Our technical support team is available to answer any questions concerning the performance or specifications of our products, experimental protocols and other technical issues.

Please email or call +1-617-336-3228 ext. 3. We may need to return to the providing investigator for specific questions, in which case we appreciate your patience.