Customer Support

At Kerafast, we strive to ensure high quality customer support. We are available Monday through Friday 8:30 a.m. to 5:00 p.m. ET at +1-800-546-1760. Messages left after hours will be returned as soon as possible the next business day.

We are also available via email. For questions concerning your registration, order, billing and shipping information, please contact: For questions concerning the performance or specifications of our products, experimental protocols and other technical issues, please contact:

You may also visit the pages below to learn about our different processes and policies: