Privacy Policy

Last Updated 22 September 2015

Welcome to the Kerafast website (the "Site"), which is owned and operated by Kerafast, Inc., 27 Drydock Avenue, 2nd Floor, Boston, MA, 02210 This is our Privacy Policy regarding the collection and use of information received from you. We reserve the right to change this Privacy Policy at any time by posting the revised policy at this location.

Consent and Data Transfer
By giving your personal information to us, which includes information furnished during a pre-registration, online order or other registration or data capture process, you agree that we may collect and use such personal information and other information in accordance with the terms and conditions of this Privacy Policy.

How we collect information about you
You can browse our Site and online catalog without disclosing any information about yourself. However, to receive access to the site's advanced features and services, we ask that you register by providing certain personal information.

If you wish to order products on this website, you will be asked for Contact Information (your name, phone number and email address), Shipping Address, Billing Address and Method of Payment (either a valid Purchase Order Number or a Credit Card Number). All pages on this website have encryption protection. However, some pages to which you link from this site may not be encrypted.

This site collects the domain name, IP address, computer type and browser type of site visitors. This information is aggregated and used internally for statistical analysis of visitor activity and usage trends. This information may also be used at the visitor's request to provide technical support.

Any information provided to us by site visitors in purchase orders, registration forms, and surveys will be used for authorized purposes only. We do not sell or otherwise provide any of this information to mailing list companies or other similar database organizations. Certain information may be provided to Fisher vendors whose products may be of interest to you.

Session tracking and "cookies"
The product selection and ordering process requires that each Web page recognize your entire visit to the site - a technology known as a "session tracking." One way to accomplish session tracking is to save "cookies" to your computer.

Session tracking through the use of cookies allows you to place products in your Shopping Cart while browsing for other products and enables you to avoid re-entering data on multiple pages. In short, session tracking and the use of cookies help to make your visit to Kerafast.com more efficient and more convenient.

Kerafast does not use cookies or the information obtained through cookies for any purpose unrelated to your activities on our Site.

Except as otherwise stated, we may use information we collect from you and others to respond to your request, improve the content, services, and products that we provide, customize this Site to your preferences, communicate information to you (where you have not expressed a preference otherwise), for our marketing and research analysis, and for other purposes identified to you. Some marketing and research analysis is conducted by third parties providing data collection and analysis services under contract with us, utilizing anonymous data collected from cookies. As noted above, you can reject such cookies by following your browser’s instructions. We reserve the right to make full use of information that is not in personally identifiable form.

From time to time, we use contact information obtained via this Site to send email and postal mail supplying customers with the most recent product and service information, as well as other information we think may be useful to you. If you order products or services via our Site, we may contact you by email to send you information about your order (e.g., order confirmations, shipment notifications, etc.). We may also contact Site visitors via email regarding their account status, and about changes to any relevant agreements or policies. We sometimes also use this data to establish a profile for your company, or collectively for some or all of our customers, to help us make business decisions, such as what kinds of new products we should be developing. We will also use it for other internal business purposes including aggregating information, data warehousing and mining, cross matching databases and pooling data for effective data management, to understand your needs, improve security of data, for statistical analysis, devising, deploying and measuring marketing campaigns and for other reasonable business purposes and operational efficiency improvement. We may remove information when it becomes out of date or inaccurate or when properly requested by you (subject to any legal duty or requirement we may have to preserve it).

How we share your information
Third parties. Kerafast does not provide the personally identifiable information you supply to us to outside mailing lists. We may share information about you with employees, affiliates, successors, and agents/representatives (for example, consultants), which are required to treat the information in accordance with this Privacy Policy. Except as specifically described in this Privacy Policy, we will not, without your specific prior consent, sell, trade or transfer your information to unaffiliated third parties other than authorized third parties (such as, for example, contractors supporting operation of this Site) and others involved in the e-commerce distribution chain (e.g., vendors, service providers), which may need access to some of your personal information. We oblige such third parties to comply with our privacy policy, and limit their access and use of your personal information.

Mergers/acquisitions. In the event of any prospective or actual merger, business or asset sale, divestiture, other changes in control or financial status, or re-organization we may share or transfer personal information with the other party or parties involved. We will require the recipient to use the information in accordance with this Privacy Policy.

Disclosures required by law. Occasionally, we may be required by law enforcement, government contract administrators, and/or judicial authorities to provide personally identifiable information to the appropriate judicial, governmental or regulatory authorities under applicable law, regulation or the terms of government contracts. We will disclose personally identifiable information upon receipt of a court order, subpoena, or if required to co-operate with law enforcement investigations or government contract compliance reviews. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful to the extent permitted by law.

How we protect your information
We take reasonable steps to safeguard the information you provide to us. For example, web page elements transmitting personal or financial information are encrypted from your client PC to our servers via trusted and reliable encryption technology. Beyond this encryption your data is protected once it reaches our network through the use of secure network firewalls. Portions of your data may also be encrypted on our storage server for additional security.

Because no system is 100% secure or error-free despite taking commercially reasonable steps, Kerafast and its affiliates do not promise, and you should not expect, that information you provide shall remain private under all circumstances. It is your responsibility to safeguard any passwords, ID numbers, or other special access features associated with your use of the Site.

Opting out
If you do not wish to receive certain communications from us, or our affiliates or representatives, you may opt out by: (1) declining the service offered when registering or at other information collection points on the Site, or (2) informing us at CustomerService@kerafast.com that you no longer wish to receive such communications. We will comply with such requests unless such communications from us are required by law or do not require your consent under applicable laws. If you opt out of certain communications, you may not be able to access certain of our products or services.

Please notify us of any changes in your name, address, title, telephone number or email address. You can correct your personally identifiable information yourself by accessing your online profile, or by contacting us to request changes. You may ask to have the information on your account deleted or removed; however, because we keep track of certain transaction information, such as past purchases, and other similar information, for legal compliance purposes, we may not be able to delete certain information. If information we hold appears to be inaccurate we will block its use until the position is verified to our satisfaction.

If you do not agree to this Privacy Policy, please do not provide us with your information.

Other websites
This Site contains links to the websites of other organizations. Kerafast is not responsible for the privacy practices or the content of other websites, and unless otherwise specified, does not imply any relationship, sponsorship, or affiliation between Kerafast and these linked sites, or adoption or approval of the content of such sites. Since we do not control these websites, we encourage you to review the privacy policies posted on those, and all, third party websites.

For any requests or questions related to this Privacy Policy, or if you have concerns about how information you provide to Kerafast is being used, please contact us CustomerService@kerafast.com

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